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Handset problems?
All handset problems are dealt with by the manufacturer.
SIMPLUS MOBILE does not perform or facilitate any repairs itself,
as all faults are the responsibility of the manufacturer or
user. Please call the relevant number below or alternatively
visit the manufacturers website for more information about your
handset.
SIMPLUS MOBILE does not take any responsibility for damage
or faults to handset as well as mobile-related products. All
faults and failuires are the responsibility of the manufacturer
and/or user.
Where can one buy a phone?
You may purchase your mobile phone directly,
via a dealer or third party agent, as well as Yahoo
online! Don't you get left behind!
Can I upgrade my handset?
If you are an existing SIMPLUS MOBILE Customer and have completed
your contract, you are now eligible to update your handset and
rate plan. To find out the full range of handsets and rate plans
you can upgrade on, call our sales department on 1300 761 044
, email us or visit one of our agents.
For queries regarding your physical telephone lines, we suggest
you contact current line provider (typically Telstra or Optus)
directly or alternatively, you may choose to contact your telephone
equipment provider and they can help get things sorted out.
For further assistance, please contact one of our Sales Representitives
on 1300 767 767.
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